Privacy Policy

Effective Date: 01 June 2025

Mavezi Group is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information in accordance with ethical standards and applicable laws.

1. Information We Collect

Contact details (name, email, phone number)
Business information (company name, service requests)
Technical data (IP address, device type, browser)
Communication records (emails, service logs)

2. How We Use Your Information

Deliver onsite IT support and infrastructure services
Respond to inquiries and provide quotations
Improve service quality and client experience
Comply with legal and regulatory obligations

3. Data Sharing

We do not sell or share personal data with third parties, except:

With trusted suppliers for service delivery (under NDA or service agreement)
When legally required (e.g., regulatory compliance)

4. Data Security

We implement reasonable safeguards to protect data from unauthorized access, loss, or misuse. This includes secure storage, access controls, and regular risk assessments.

5. Your Rights

Request access to your personal data
Ask for corrections or deletion
Withdraw consent for marketing communications

6. Cookies and Tracking

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on this page.